Citigroup CEO stated that the company is building and scaling artificial intelligence agent systems across the entire institution, positioning Citigroup at the forefront of industry trends.

By implementing AI agent technology on a large scale, Citi is reshaping the operational model of the financial services sector. These intelligent systems will be deeply integrated into business processes, enhancing decision-making efficiency and optimizing the customer service experience. This initiative demonstrates Citi's extensive investment in technological innovation and marks an important milestone in the intelligent transformation of traditional banking. With the continued deployment of AI agents, Citi is expected to maintain its first-mover advantage in the fierce industry competition.